Shipping policy
At ZELVORA, we’re committed to getting your order to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Shipping Times
Estimated delivery times vary depending on your location.
- United States: 5–12 business days
- International: 7–20 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, holidays, or weather conditions.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can monitor your shipment.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers, when available, will be clearly displayed on our website.
Incorrect Addresses
Please ensure your shipping address is accurate before placing your order. ZELVORA is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery (or the expected delivery date) so we can help resolve the issue.
Contact Us
If you have any questions about your shipment, please contact us through our website at:
https://getzelvora.com